JRSM > Volume 96, Number 8 > Pp. 395-397

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Use of information technology in general practice

Jason J Smith DMI FRCS   Rebecca J Mallard-Smith MB DFFP1  ¹ Victoria Beattie MB BS1  ¹   David K Beattie MD FRCS2  ²

¹ The John Hampden Practice, 97 High Street, Prestwood HP16 9EU
Department of Surgery, Charing Cross Hospital, Fulham Palace Road, London W6 8RF
² Department of Surgery, St Richard's Hospital, Spitalfield Lane, Chichester PO19 4SE, UK

Correspondence to: Mr Jason Smith, The John Hampden Practice, 97 High Street, Prestwood HP16 9EU, UK E-mail: jj.smith{at}imperial.ac.uk

The internet and NHS Net are used increasingly in UK general practice. A questionnaire survey conducted in southern England examined these applications. 77 (55%) of 141 practices responded. Of these, 71 were connected to one or other service and 27 offered a practice website. Only a small minority used a website for direct patient booking or access to pathology results. Moreover, among those with a practice website, none paid the necessary attention to data security. The survey revealed some fundamental misunderstandings that may partly account for the slow uptake of these technologies in British general practice.

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